Business type.

SMS that scales with your organisation

A sole trader sending appointment reminders has different needs to an enterprise integrating SMS into a CRM platform. The right SMS solution depends on your size, your technical capability, and how you communicate with customers. We have built our platform so that every organisation — from a one-person business to a 10,000-employee corporation — gets exactly what they need, without paying for what they don't.

get started view pricing
No minimum spend Pay as you go No contracts 25 free credits

Sole Traders & Freelancers

Sole traders & freelancers.

You don't need a development team or a marketing department to use SMS effectively. If you run a one-person business — whether you're a tradesperson, consultant, therapist, or personal trainer — SMS helps you reduce no-shows, confirm bookings, and stay in touch with clients. Send from your email inbox or use Oello from your browser. No technical knowledge required, no software to install, and you only pay for what you send.

try oello
Appointment reminders
Booking confirmations
Payment reminders
Client follow-ups
Schedule changes
Review requests

Small Businesses

Small businesses.

For teams of 2 to 50 people, SMS becomes a powerful channel for marketing, customer service, and operations. Run promotional campaigns, send delivery notifications, and handle customer enquiries via two-way messaging. Oello gives you a full campaign builder with contact management and analytics — no coding needed. As you grow, you can add API integration without changing platform.

sms marketing
Marketing campaigns
Customer notifications
Delivery updates
Staff alerts
Promotional offers
Two-way messaging

Medium Businesses

Medium businesses.

Organisations with 50 to 250 employees typically need SMS integrated into existing systems — CRMs, booking platforms, e-commerce stores, and internal workflows. Our API connects to your software in minutes, with code examples in seven languages. Dedicated account management, volume pricing, and real-time analytics give you the visibility and control that growing operations demand.

sms api
CRM integration
Automated workflows
Customer surveys
Multi-department messaging
Compliance notifications
Bulk campaign management

Enterprise & Corporate

Enterprise & corporate.

Large organisations need high throughput, redundancy, and compliance at scale. Our platform processes up to 600 messages per second via REST API or SMPP, with direct UK network routes and like-for-like back-up connections. Enterprise features include dedicated sender IDs, sub-accounts for departments, webhook delivery receipts, SLA-backed uptime, and full GDPR audit trails. We work with banks, NHS trusts, national retailers, and logistics companies.

developer api docs
Two-factor authentication
Transaction alerts
High-volume campaigns
SMPP integration
Multi-brand sender IDs
Departmental sub-accounts

Charities & Non-Profits

Charities & non-profits.

SMS reaches everyone — no smartphone, no app, no internet connection needed. For charities, community organisations, and non-profits, this means you can communicate with supporters, beneficiaries, and volunteers regardless of their technology. Fundraising appeals, event reminders, volunteer coordination, and service updates all work on any mobile phone. Pay-as-you-go pricing means no wasted budget.

get started
Donation confirmations
Fundraising appeals
Volunteer coordination
Event reminders
Service updates
Community alerts

Public Sector

Public sector.

Local authorities, government agencies, and public services rely on SMS for critical communications that must reach every citizen. Council tax reminders, public health alerts, service disruption notifications, and appointment confirmations — all delivered instantly to any mobile phone. Our UK-based infrastructure, GDPR compliance, and direct network routes meet public sector procurement and data governance requirements.

sms reminders
Citizen notifications
Council tax reminders
Public health alerts
Appointment confirmations
Service disruption updates
Emergency communications

Which Sending Method

Three ways to send.

Every business type can send via any of these three methods. Choose the one that matches your technical capability.

Oello SMS App

The code-free way to send business SMS. Campaign builder, contact management, analytics, and two-way messaging — all from your browser.

Best for: Sole traders, small businesses, non-technical teams

learn more

Email to SMS

Send texts straight from your email inbox. No software, no code, no training. Works with Outlook, Gmail, and any email client.

Best for: Anyone with email, instant setup, zero learning curve

learn more

SMS API

Integrate SMS directly into your software, CRM, or application. REST API and SMPP with 7 languages supported and 600 msg/sec throughput.

Best for: Medium businesses, enterprise, developers

learn more

Getting Started

Up and running in minutes.

Whatever your business size, the process is the same. No paperwork, no approval delays, no setup fees.

01

Create your account

Register online in under a minute. No credit card required. You will receive 25 free credits to test immediately.

02

Choose how to send

Pick your sending method: Oello web app, Email to SMS, or SMS API. You can use all three from the same account.

03

Send your first message

Upload contacts or enter a number manually. Compose your message, set your sender ID, and hit send.

04

Scale as you grow

Add credits as you need them. Volume discounts apply automatically. Add API integration or extra features any time.

create free account

FAQS

Business type FAQs.

No. All Faretext services are pay as you go with no minimum contract, no setup fees, and no hidden charges. SMS credits do not expire while your account remains active. This applies to every business type — sole traders and enterprises use the same pricing structure.
For most small businesses, Oello (our browser-based SMS app) or Email to SMS are the best starting points. Both require zero technical knowledge and can be set up in minutes. Oello gives you a campaign builder, contact management, and analytics. Email to SMS lets you send texts directly from Outlook or Gmail. As your needs grow, you can add API integration without changing platform.
The API makes sense when you want SMS integrated directly into your existing software — CRM systems, e-commerce platforms, booking tools, or custom applications. It is typically used by medium and large businesses with development resources. Our API supports seven programming languages and can be integrated in minutes with comprehensive documentation and code examples.
Absolutely. Many customers start with a handful of messages using Oello or Email to SMS, then scale to thousands of messages per month via API integration as their business grows. Your account, credits, and contacts carry over — you never need to start again. Volume discounts apply automatically as your usage increases.
We offer the same competitive pay-as-you-go pricing to all organisations, with volume discounts that apply automatically at higher tiers. There are no setup costs or monthly fees, which makes SMS accessible for charities and non-profits working within tight budgets. Contact us on 01142 945 993 to discuss your specific requirements.
Enterprise customers receive the same UK-based support available to all Faretext users, with the option of dedicated account management for high-volume accounts. We provide technical onboarding assistance, API integration support, custom sender ID configuration, and SLA-backed uptime guarantees. Our team is available by phone on 01142 945 993 and by email at hello@faretext.co.uk.
Yes. A single Faretext account can support multiple departments, each with their own sender ID, contact lists, and reporting. This is common in medium and large organisations where marketing, operations, and customer service all use SMS for different purposes. Sub-account functionality is available for enterprise customers who need departmental separation.
With Oello or Email to SMS, you can register and send your first message within five minutes. API integration typically takes 15–30 minutes for a developer following our documentation. There are no approval processes or waiting periods — your 25 free credits are available immediately upon registration.

Ready to find the right SMS solution for your business?

Start with 25 free credits. No contract, no setup fees, no credit card required.

get started view pricing

UK-based support. 01142 945 993.

We value your privacy

We use cookies to enhance your browsing experience, analyse site traffic, and serve personalised content. You can choose which categories of cookies you allow below. cookies | privacy | terms | anti-spam