Support
Our UK-based team is here to help. Whether you need technical assistance, account support, or integration guidance, we are ready.
Phone Support
Call us on 01142 945 993 during business hours (Monday to Friday, 9am-5pm GMT) for immediate assistance from our UK-based team.
Email Support
Email hello@faretext.co.uk and we will respond within 24 hours. For data protection queries, contact dataprotection@faretext.co.uk.
API Documentation
Comprehensive API documentation with code examples in every major programming language. Integration guides and developer support available.
Common Support Topics
Getting Started
New to Faretext? Register for a free account and receive 25 free SMS credits. Our team will contact you to help configure your account. Connect today.
API Integration
Our SMS API can be provided in almost every programming language. Visit our Developer page for documentation and code samples.
Account & Billing
Need help with your account, credits, or billing? Call us on 01142 945 993 or email hello@faretext.co.uk.
Existing Users Login
Access your Faretext account at faretext-api.co.uk or the Oello app at app.oello.co.uk.
Send us a message
We'll get back to you as soon as possible.