E-commerce
SMS solutions for online retailers and e-commerce platforms. Order confirmations, delivery updates, and abandoned cart recovery via text.
E-commerce businesses that use SMS see significantly higher engagement than those relying on email alone. With 98% of text messages opened and typically read within 90 seconds, SMS is the most effective channel for time-sensitive e-commerce communications.
The average click-through rate for URLs in SMS is 19% compared to just 4.2% for emails. For e-commerce businesses, this translates directly into more customers seeing your shipping updates, promotional offers, and abandoned cart reminders.
Order Confirmations
Instant SMS order confirmations give customers confidence their purchase has been received. Reduce support enquiries with proactive notifications.
Shipping & Delivery Updates
Keep customers informed at every stage from dispatch to delivery. SMS notifications with tracking links and estimated delivery times.
Abandoned Cart Recovery
Recover lost sales with targeted SMS reminders to customers who left items in their cart. SMS achieves significantly higher open rates than email.
Promotional Campaigns
Drive sales with flash sales, exclusive offers, and new product announcements via SMS. With a 98% open rate, your promotions will be seen.
Customer Feedback
Collect post-purchase feedback via SMS surveys. Understand customer satisfaction and improve your offering with real-time insights.
Platform Integration
Integrate with Shopify, WooCommerce, Magento, and custom e-commerce platforms via our flexible API. Connect your store to Faretext in hours.
Ready to get started?
Join thousands of businesses using Faretext for reliable SMS communication.
25 free credits to test. No commitment required.